International Claims

SMHW Holiday Schedule

Student Mental Health and Wellbeing will be open for scheduled telehealth appointments on regular business days from December 22 through January 2. To schedule an appointment, students can schedule through the health record portal. Regular operations will resume on January 5. Please note that the University will be closed on December 24, 25, 31, and January 1.

Most foreign clinics and providers will not bill your insurance directly and will require you to pay your bill at the time care is delivered. To get reimbursed, you will need to obtain the following and submit to BlueCard Worldwide Service Center, P.O. Box 72017, Richmond, VA 23255-2017. 

Please note: It is often impossible to obtain foreign medical records once you have departed the area, so be sure to obtain this paperwork before you return home.