Medical Records Requests

**Update your gender identity and pronoun**
Please let us know your gender identity and pronoun. You can update this demographic information any time on the MyHealthRecord.ucsf.edu medical record portal under the PROFILE section on the left.

You may obtain a copy of your Student Health Primary Care or Mental Health medical records at anytime. To request a copy of your medical records or to give another person access to your records, patients can submit an Authorization for Release of Medical/Billing Information online, by fax, by mail, or in-person. However, many of your records are already available on the MyHealthRecord Patient Portal and do not require prior authorization to view.

Records Available on the Patient Portal

Patients can access the records below without a written authorization by logging into MyHealthRecord Patient Portal:

  • Lab test results
  • Immunizations
  • Referrals
  • Letters
  • Secure Messages

Immunization record: 
You may obtain immunization records at any time. The fastest, easiest way is to log on to MyHealthRecord, click on the “Immunization” section and print your own copy. If you are unable to access the records online, you may visit SMHW in person or call  (415) 476-1281, option 1 to request your records. There is no fee for printing immunization records.
 

Medical record: 
You may obtain a copy of your medical records at any time. Students may log on to MyHealthRecord to send a secure message and select the "Request Medical Records - Release of Information (ROI) eForm" option. If you are unable to access the records online, you may visit SMHW in person or call  (415) 476-1281, option 1 ​to request your records. Please note that obtaining medical records can take up to two weeks.

An insurance company may request a copy of your medical records when you apply for coverage. Your medical records cannot be released without your consent. If an insurance company requests a copy of your records, please complete the authorization for release of health information form and have them submit it to SMHW. There is a $50 fee paid for by the insurance company.