Medical Emergencies and After-Hours Care

Emergency Room

For emergency care, call 911 or proceed to the nearest emergency room

  • UC SHIP Students pay a $125 copay (waived if admitted)


UCSF Acute Care Clinic

Acute Care Clinic & Respiratory Screening Center

  • Mon-Sun, 8 a.m. - noon, 1 p.m. - 5 p.m.
  • For UC SHIP enrollees, referral is required from UCSF Health Primary Care through September 10, 2024.
  • UC SHIP students pay a $25 copay.


Network Urgent Care Provider


Concentra Urgent Care
2 Connecticut Street
San Francisco, CA 94107
Tel: 415-621-5055

Dignity Health-GoHealth Urgent Care
2395 Lombard Street
OPEN Mon.-Fri., 8 am – 8 pm
Sat.-Sun., 9 am – 4 pm
Tel: 415-796-2242

Dignity Health-GoHealth Urgent Care
199 W. Portal Ave
OPEN Mon.-Fri., 8 am – 8 pm
Sat.-Sun., 9 am – 4 pm
Tel: 415-821-8798

Dignity Health-GoHealth Urgent Care
1600 Market Street
OPEN Mon.-Fri., 8 am – 8 pm
Sat.-Sun., 9 am – 4 pm
Tel: 415-746-1812


  • You can seek care at non-network facilities as well, but the cost to you will be higher.


LiveHealth Online

  • A video-based visit with your choice of primary care provider. Appointment lead time may be an immediate, a few minutes, or few hours.
  • $0 copay for UC SHIP enrolled. $59 for students without UC SHIP. Non-UC SHIP enrollees can also access the service for a co-pay (copay will vary based on service).
  • Click here to connect to LiveHealth Online. Create an account and have your UC SHIP membership numbers (starts with XDP) ready to enter. You may also access LHO from your smartphone by searching for the LiveHealth Online Mobile app.
  • Select a provider & schedule!
  • For more information, visit LiveHealth Online.


Nurse Advice Line

  • Call 877-351-3457 to speak to a registered nurse about a health concern.
  • There is no cost to call the Nurse Advice Line.